Contacts
Your Internal Benefit Contacts
| Resource | Contact | Phone | More Information |
|---|---|---|---|
| Benefits Department | Total Rewards | 1-817-702-1030 option 4, 1 |
hrtotalrewards@jpshealth.org |
| Cigna Great Beginnings Program JPS Wellness Programs |
JPS ENLIVEN Wellness | 1-817-702-1030 | forms.office.com/r/6FMn78Q19E (Only accessible from JPS network computers) wellness@jpshealth.org |
| JPS Employee Assistance Program (JPS EAP) | EAP Department | 1-817-702-1688 | eapmailbox@jpshealth.org |
| JPS Pharmacy | JPS Pharmacy | 1-817-702-3531 | jpsmychart.org |
| JPS Specialty Pharmacy | JPS Specialty Pharmacy | 1-817-702-4700 | jpsmychart.org |
| Employee Discounts | HR Total Rewards | 1-817-702-1030 option 4, 1 |
jps/Intranet/Departments/HumanResources/EmployeeBenefits/EmployeeDiscounts.aspx |
| Employee Emergency Assistance Fund | Employee Fund | Fax: 1-817-702-7330 | employeefund@jpshealth.org |
| Employee Learning | Talent Management | 1-817-702-1030 option 6 |
learningservices@jpshealth.org |
| Employee Rewards & Recognition | Employee Engagement | 1-817-702-1030 option 6 |
jpsengage@jpshealth.org |
| Employment and Income Verification | Employee Relations | 1-817-702-1030 option 2 |
employmentverifications@jpshealth.org |
| JPS Employee Health | JPS Employee Health & Wellness Clinic | 1-817-702-9355 Fax: 1-817-702-2786 |
JPOC 1350 S. Main Street, 1st floor |
| JPS Foundation | JPS Foundation | 1-817-702-7310 | jpsfoundation@jpshealth.org |
| Leave of Absence | Total Rewards | 1-817-702-1030 option 4, 4 |
fmla@jpshealth.org |
| Loan Forgiveness PSLF Forms | Employee Relations | 1-817-702-1030 option 2 |
employmentverifications@jpshealth.org |
| Retirement/Pension Plans | Retirement Service Center | 1-817-702-1030 option 4, 3 |
retirementservicecenter@jpshealth.org |
| Payroll Deduct Program | Payroll Department | N/A | jps/Intranet/Departments/PayrollDeduct.aspx |
| Telemedicine – JPS MyChart | JPS MyChart | 1-817-702-2478 | jpshealthnet.org/get-care/telemedicine |
| Tuition Reimbursement | Learning & Organizational Development | 1-817-702-1030 | learningservices@jpshealth.org |
| Volunteer Support | Volunteer Services | 1-817-702-1590 | volunteers@jpshealth.org |
Your External Benefit Contacts
| Plan | Contact/Policy Number | Phone | More Information |
|---|---|---|---|
| 403(b) Retirement Savings Plan 457 Deferred Compensation Plan |
Empower | 1-855-756-4738 | empowermyretirement.com |
| Accident, Critical Illness, and Hospital Confinement | Symetra Policy #: 12379000 |
1-800-497-3699 | symetra.com/mygo |
| Benefits Enrollment | AGM | 1-844-880-6774 | agmenroll.com/AGM/Login |
| Child Care Services | Upwards | 1-817-857-6227 | upwards.com/benefits/jps |
| Cigna Healthy Babies Program | Cigna | 1-888-854-7085 | mycigna.com |
| Dental | Cigna Group #: 3332385 |
1-888-854-7085 | mycigna.com |
| Dependent Verification | EBM | 1-855-400-0792 | |
| Employee Assistance Program (EAP) | Alliance Work Partners (AWP) Access Code: AWP-JPS-5835 |
1-800-343-3822 | awpnow.com |
| Flexible Spending Account (FSA) | HSA Bank | 1-844-650-8947 | hsabank.com |
| Lifestyle Savings Account (LSA) | HSA Bank | 1-844-650-8947 | hsabank.com |
| Headspace | Headspace | 1-855-432-3822 | work.headspace.com/jpshealthnetwork/member-enroll |
| Health Savings Account (HSA) | HSA Bank | 1-844-650-8947 | hsabank.com |
| Legal & ID Shield | LegalShield | 1-888-807-0407 | shieldbenefits.com/jps |
| Life, AD&D, and Disability | Symetra Policy #: 01-020008-00 VLTD Policy #: 01-020008-01 |
1-877-377-6773 | symetra.com/mygo |
| Life Insurance with Long-Term Care | CHUBB | 1-855-241-9891 | csmail@gotoservice.chubb.com |
| Symetra Value Add Services | Symetra SupportSM | N/A | estateguidance.com |
| Medical | Cigna Group #: 3332385 |
1-888-854-7085 | mycigna.com |
| Pet Insurance | Nationwide | 1-877-738-7874 | benefits.petinsurance.com/jps |
| Prescription Drugs | Cigna Group #: 3332385 |
1-888-854-7085 | mycigna.com |
| Prescription Drugs – Mail Order | Express Scripts | 1-800-835-3784 | mycigna.com |
| Purchasing Power | Purchasing Power | 1-888-923-6236 | jps.purchasingpower.com |
| Scripta Insights | Scripta Insights | 1-866-572-7478 | members.scriptainsights.com help@scriptainsights.com |
| Travel Assistance, Identity Theft, and Beneficiary Assistance Services |
Symetra SupportSM | 1-833-808-0253 1-978-651-9223 (international) 1-844-302-5131 (text) |
N/A |
| Vision | EyeMed | 1-866-939-3633 | eyemed.com |
| Virtual Care/Telehealth | MDLIVE® | 1-888-726-3171 | mycigna.com |
Your Internal Benefit Contacts
| Resource | Contact | Phone | More Information |
|---|---|---|---|
|
Benefits Department |
Total Rewards |
1-817-702-1030 option 4, 1 |
|
|
JPS Wellness Programs (incl. Cigna Great Beginnings) |
JPS ENLIVEN Wellness |
|
|
|
JPS Employee Assistance Program (JPS EAP) |
EAP Department |
||
|
JPS Pharmacy |
JPS Pharmacy |
||
|
JPS Specialty Pharmacy |
JPS Specialty Pharmacy |
||
|
Employee Discounts |
HR Total Rewards |
1-817-702-1030 option 4, 1 |
|
|
Employee Emergency Assistance Fund |
Employee Fund |
Fax: 1-817-702-7330 |
|
|
Employee Learning |
Talent Management |
1-817-702-1030 option 6 |
|
|
Employee Rewards & Recognition |
Employee Engagement |
1-817-702-1030 option 6 |
|
|
Employment and Income Verification |
Employee Relations |
1-817-702-1030 option 2 |
|
|
JPS Employee Health |
JPS Employee Health & Wellness Clinic |
|
JPOC 1350 S. Main Street, 1st floor |
|
JPS Foundation |
JPS Foundation |
||
|
Leave of Absence |
Total Rewards |
1-817-702-1030 option 4, 4 |
|
|
Loan Forgiveness PSLF Forms |
Employee Relations |
1-817-702-1030 option 2 |
|
|
Retirement/Pension Plans |
Retirement Service Center |
1-817-702-1030 option 4, 3 |
|
|
Payroll Deduct Program |
Payroll Department |
N/A |
|
|
Telemedicine – JPS MyChart |
JPS MyChart |
||
|
Tuition Reimbursement |
Learning & Organizational Development |
||
|
Volunteer Support |
Volunteer Services |
Your External Benefit Contacts
| Plan | Contact/Policy Number | Phone | More Information |
|---|---|---|---|
|
403(b) Retirement Savings Plan / 457 Deferred Compensation Plan |
Empower |
||
|
Accident, Critical Illness, and Hospital Confinement |
Symetra
Policy #: 12379000 |
||
|
Benefits Enrollment |
AGM |
||
|
Child Care Services |
Upwards |
||
|
Cigna Healthy Babies Program |
Cigna |
||
|
Dental |
Cigna
Group #: 3332385 |
||
|
Dependent Verification |
EBM |
|
|
|
Employee Assistance Program (EAP) |
Alliance Work Partners (AWP)
Access Code: AWP-JPS-5835 |
||
|
Flexible Spending Account (FSA) |
HSA Bank |
||
|
Lifestyle Spending Account (LSA) |
HSA Bank |
||
|
Headspace |
Headspace |
||
|
Health Savings Account (HSA) |
HSA Bank |
||
|
LegalShield & IDShield |
LegalShield |
||
|
Life, AD&D, and Disability |
Symetra — Life/AD&D/STD Policy #: 01-020008-00 · VLTD Policy #: 01-020008-01 |
||
|
Life Insurance with Long-Term Care |
Chubb |
||
|
Symetra Value Add Services |
Symetra Supportˢᴹ |
N/A |
|
|
Medical |
Cigna
Group #: 3332385 |
||
|
Pet Insurance |
Nationwide |
||
|
Prescription Drugs |
Cigna
Group #: 3332385 |
||
|
Prescription Drugs – Mail Order |
Express Scripts |
||
|
Purchasing Power |
Purchasing Power |
||
|
Scripta Insights |
Scripta Insights |
||
|
Travel Assistance, Identity Theft,
and Beneficiary Assistance Services |
Symetra Supportˢᴹ |
|
N/A |
|
Vision |
EyeMed |
||
|
Virtual Care/Telehealth |
MDLIVE® |